How to shop at Express
Express is a fashion brand for work, the weekend and going out. It targets a young, fashion-forward crowd of both men and women. Express considers itself to be an innovative company that takes trends and styles from all over the world and interprets them in a unique fashion. They target the 20-30 year-old consumer.
They do offer their own page of sales via online coupon codes and promotions with current discounts to help you save on your order. You can receive a discount for signing up for Express emails, a discount when you apply for an Express credit card, free shipping over a certain purchase amount, or you can apply a different online promo code as long as it’s valid. Online promos are not valid on clearance items. All clearance items have a price ending in $.99.
Shipping and Handling Policy
Free standard shipping is valid on orders of $125 or more for U.S. orders. There is a $5 additional charge for each additional shipping address. There is no shipping and handling charge for gift cards delivered via standard delivery. Allow up to 14 business days for shipments to APO/FPO addresses.
To qualify for second-day delivery, orders must be made before 2 PM EST to be processed on the same day. Orders made online can be shipped to the U.S., Canada and more than 55 international destinations.
Express ships using FedEx, SmartPost, FedEx 2-Day, FedEx Overnight and USPS Priority Mail. Standard delivery items are shipped via FedEx SmartPost and delivered by USPS.
Express accepts returns and exchanges within 90 days of purchase. Items ordered online can be returned via mail or to an Express retail store. If you return via mail, you will need to pay for return shipping. If you return your item for an exchange via mail, Express will ship the exchanged merchandise to you free of charge.
Items will be accepted for a refund if they are accompanied with a valid receipt. If you don’t have a receipt, Express will search for your purchase based on your credit card information and phone number. If your purchase was made within the 90-day timeframe, then Express will honor your refund. If they cannot find your purchase in the system, then you cannot receive a refund, but you can exchange the item for an item of equal or greater value. If you exchange for an item of greater value then you must pay the difference.
- Join EXPRESS NEXT via email to earn points and get rewards. You can earn 10 points for every qualifying dollar you spend at Express online or in store. You can also use it to get a $10 reward at every 2,500 points earned. Also, enjoy Express bonus points to more rewards even faster.
- Receive a 15% off coupon when you sign up for Express emails
- Save 15% on your first Express purchase when you apply for an Express credit card
- Express Cash and Surprise Cash coupons can be earned for purchases made in-store but cannot be earned for online purchases. Once earned, Express Cash and Surprise Cash can be used for in-store or online purchases.
- During checkout, you can give your email address to the sales associate and then become eligible for Express perks, including:
- Previews of new items
- Advanced notice of special events
- Exclusive email incentives
- Announcements of upcoming promotions